How Scooteria swapped YouTube uploads for videos on the job card.
Scooteria is a scooter and motorcycle workshop in Auckland. Ron and the team use Kavinex every day to show customers what they found, straight from the phone in the bay.
Since moving to Kavinex.
“We've been using Kavinex every day. It's a massive time saver. Previously, we had to upload videos to YouTube to show our customers. Now we can just snap a video on our phone and it'll be linked to the job.”
Ron Lee, Scooteria
What changed on the floor.
Before Kavinex
To show a customer a worn part, the video had to be uploaded to YouTube and the link sent separately.
Job records lived in Word files, so finding a past job or a customer's history meant digging through documents.
No analytics, so there was no clear view of how much the workshop was actually earning.
Every arrival meant someone at the counter taking details down by hand while the customer waited.
With Kavinex
A video taken on the phone in the bay is linked to the job card the moment it is taken.
Customer, vehicle, history, media and invoice in one place, searchable by rego or name.
Jobs, revenue and margin are on screen every day, so the numbers are known before the month ends.
Customers check in on the kiosk when they arrive and the job is created for them, no typing at the counter.
More workshops.
Quick 15 mins call with founder We'll show you what's leaking.
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